Conditions of Participation in the “Pampers Club” Loyalty Programme

This agreement (hereinafter referred to as the “Agreement”) regulates the conditions of participation in the “Pampers Club” Loyalty Programme, concluded between you (the “User” or “You”) and Procter & Gamble UK, The Heights, Brooklands, Weybridge, Surrey, KT13 0XP (the “Organiser” or “We”/“Us”).

This document contains the conditions of participation in the “Pampers Club” Loyalty Programme (the “Conditions of Participation”) for registering and participating in the “Pampers Club” Loyalty Programme (the “Loyalty Programme”). Please read the Conditions of Participation carefully before registering for the Loyalty Programme.

Further information on the Loyalty Programme (including how the Loyalty Programme works, which products are included, etc.) may be found on our website at https://www.pampers.co.uk/club-app.

BY REGISTERING FOR AND PARTICIPATING IN THE LOYALTY PROGRAMME, USERS ACKNOWLEDGE THE CONDITIONS OF PARTICIPATION AS BINDING AND UNDERTAKE TO ADHERE TO THEM. SHOULD YOU NOT AGREE TO THE CONDITIONS OF PARTICIPATION, PLEASE DO NOT REGISTER FOR OR PARTICIPATE IN THE LOYALTY PROGRAMME.

THE ORGANISER RESERVES THE RIGHT TO CHANGE OR TERMINATE THE LOYALTY PROGRAMME AT ANY TIME IN ANY MANNER, IN PART OR IN FULL, IN ACCORDANCE WITH THE FOLLOWING SPECIFICATIONS, EVEN WHERE SUCH CHANGES MAY HAVE AN IMPACT ON REWARD REDEMPTION VALUE, POINTS ALREADY COLLECTED OR THE AVAILABILITY OF REDEEMABLE REWARDS. USERS AGREE TO READ THE CONDITIONS OF PARTICIPATION AT REGULAR INTERVALS AND ACKNOWLEDGE THESE CONDITIONS OF PARTICIPATION AND ANY CHANGES TO THEM AS BINDING.

1. General conditions of participation

Registration and participation is entirely voluntary. Users state and agree that: (i) they are resident in the UK; (ii) they are eighteen (18) years of age or older on the day of registration; and (iii) they are legally competent. The Loyalty Programme is not valid in any other countries. Companies and other organisations and legal entities of any type are excluded from the Loyalty Programme.

Participation is on a personal basis. The Organiser reserves the right to exclude persons from participation in the Loyalty Programme and where necessary to initiate criminal proceedings following a breach of the Conditions of Participation or in the event of fraud, misuse, deception or participation in the Loyalty Programme with malicious intent.

Participation in the Pampers Loyalty Programme requires the Pampers Club app to be downloaded. For this, a smartphone with internet access is required. Further information may be found at https://www.pampers.co.uk/club-app .

2. Data protection

Trust is the cornerstone of our mission statement and is essential for the success of our business. It is important to the Organiser that it retains users trust by protecting any personal data collected from our consumers.

The Organiser collects, stores and processes personal data concerning registration and participation in the Loyalty Programme. Codes scanned for the crediting of loyalty points are only used for implementing promotions concerning the Pampers Club. Data regarding products not forming part of the Pampers range is not processed further.

Data provided for registering and participating in the Loyalty Programme (including the rewards shop) is required for participation in the Loyalty Programme, for market research purposes and to permit the sending of information about our products and selected cooperation partners’ products via the app or by email within the Loyalty Programme. Your personal data may be transferred to, stored, and processed in a country other than the one in which it was collected, including the United States. For EEA and UK data, we perform such transfers, both between P&G entities and between P&G and our service providers, using contractual protections that EEA and UK regulators have pre-approved (known as model contract clauses).

Users have the right of access, rectification and objection in relation to personal data.

For more information about our data processing and your affected rights, please refer to theP&G Privacy Policy. The Organiser’s Privacy Policy is herewith integrated into this Agreement as a fixed component.

3. Your points balance

3.1. Registration: To establish a points balance (“Points Balance”), users must download the Pampers Club app and register directly in the app or on the website www.pampers.co.uk. Users must use a computer or smartphone with internet access and where requested, enter their email address, password and the date of birth of their child. These Conditions of Participation must be met prior to registration. Registration is then complete. Only the person named as the balance holder (the “Member”) may collect points and access data in the Points Balance.

3.2. Collecting points: Members can collect loyalty points for the purchase of Pampers nappies and Pampers pants. For this, use the app scanning mechanism to scan codes printed on the interior of the pack after purchase or insert such codes manually in the app. Each Member may collect a maximum of 1,000 points per day, 1,500 points per week and 2,000 points per month. Each code may only be used once. A statement of Member’s Points Balance can be found on the app.

The codes needed to earn stamps are printed on the inside of your Pampers nappies or nappy pants bag. The code is usually on the top or side panel, close to the ‘open‘ mark. However sometimes it can be lower down – you might nee d to take the nappies out to find it. Look carefully, sometimes the printing is in a light font[GE1] .

3.3. Crediting of points: The Organiser endeavours to credit points collected to the Member’s Points Balance promptly, however, Members are responsible for checking that points have been credited correctly.

Claims for points crediting must reach the Organiser within six (6) months of the date on which the points were deemed collected. Members should retain the packaging of submitted codes and associated proof of purchase until the points are credited.

To the extent permitted by law, the Organiser accepts no responsibility for printing or output errors, for typographical, mechanical or other errors in Points Balance statements that are made available by the Organiser or its representatives, for delays or difficulties in crediting points to Member balances as described in the Conditions of Participation or for difficulties in providing balance statements.

The Organiser reserves the right to delete points from Member’s Points Balances following notification if the Organiser, at its sole discretion, concludes that the points were credited to the Member’s Points Balance by irregular means or that points were obtained through deception or in a way that represents a breach of the Conditions of Participation. The Organiser reserves the right to demand evidence of points entitlements and suspend the point redemption process without notification to guarantee adherence to these Conditions of Participation.

By participating in the Loyalty Programme, Members are responsible for maintaining the confidentiality of their Points Balance and password and the prevention of access to their computer. Members logged in for more than 180 days will be automatically logged out for their own security and can then log back in as usual. No points are lost in this process. Should a Member seek to create a second account, their user profile will be blocked as a security measure. In this case, Members may contact customer service. Members hereby agree that they assume liability for any activity relating to their Points Balance and password. Without prejudice to any other remedies, the Organiser is entitled to block or close a Points Balance if the Organiser, at its sole discretion, concludes that one or more provisions of the Conditions of Participation has been breached.

Points are not Member’s property, nor do not entitle Members to a justified right or claim and do not have a cash value. As such, under no circumstances may they be redeemed, assigned or transferred in exchange for cash. The purchase, exchange, assignment or transfer of collection points, by anyone other than the Organiser, is prohibited. Points collected, assigned, sold, exchanged or transferred in manner contrary to the Conditions of Participation may be forfeited or deleted at the sole discretion of the Organiser. The Organiser also reserves the right to apply additional measures.

3.4. Participation: Participation in this Loyalty Programme is subject to the Conditions of Participation. Participation in the Loyalty Programme is also subject to the Organiser's General Terms and Conditions ("GTCs"), the Terms of Use of our website and the Terms of Use of the Pampers Club app (the “App”) (see Annex). The Organiser’s GTCs and the Terms of Use of our website are regarded herewith as part of this Agreement along with its Annex and are considered fixed components thereof.

Breaches of these Conditions of Participation, activities that harm the Organiser or false statements or fraud in connection with this Loyalty Programme or breach of applicable laws, provisions or ordinances may also, at the sole discretion of the Organiser, in addition to the rights and claims available to the Organiser under law, result in the termination of membership of the Loyalty Programme and the forfeiture of points collected and any other benefits accrued in the context of the Loyalty Programme.

3.5. Participation via the mobile app: Members can use the App to upload codes obtained through the retail purchase of Pampers products. The App can be downloaded to Members’ mobile devices via the phone’s app store. Subject to Member’s consent, codes can be uploaded to the App using the camera on the mobile device or by manual entry. Once the App is downloaded, Members must log in with their email address and password to gain access to the Loyalty Programme. Members’ Loyalty Programme usernames (or first names if they have no username) and programme membership number are stored on the Member’s smartphone until the App is no longer in use. Once Members log into the App, it can be used to scan codes to credit balances with points collected.

Codes are understood to be an alphanumerical combination of characters printed on the interior of participating Pampers products packs for implementation in the Pampers Loyalty Programme. Cash register receipts, invoices order confirmations and/or handwritten receipts may not be accepted. Organiser accepts no liability for delays in the receipt of data, as transfers are dependent on Members’ network operators. Members may direct queries to us using the “Contact Us” link on pampers.co.uk or in the App. To delete the App from an iOS smartphone, simply select and delete it. For Android devices, use the de-installation function in the menu. The App is available in the UK on the Apple App Store® and Android Market for Google smartphone operating systems respectively. Use of the App must adhere to the Terms of Use in the Annex to the Conditions of Participation.

4. Points

Through scanning the codes Members accumulate points that can then be redeemed via rewards in the App, Only codes printed on the interior of participating Pampers products packs may be submitted. Members are credited one (1) point per nappy in the pack. Points expire 36 months following the date on which they were obtained.

Members may also obtain bonus points from the Organiser via special offers which may announced from time to time through the App or other communication channels at the sole discretion of the Organiser. Information and conditions concerning bonus points or other benefits are provided upon announcement of the offer.

5. Changes to the points structure

The points structure, including any bonus points, may be changed or restricted at any time, with or without notification and at the sole discretion of the Organiser. This applies, in particular, to the right to introduce further options for obtaining points, the right to change or terminate one or all options for obtaining points at any time, the right to change the availability and the value and type of rewards and conditions of redemption for rewards and the right to exclude certain types of transaction from the award of points.

The number of Pampers points required to obtain a particular reward is laid out in detail on the relevant page. The actual number required may change, however, without a separate notice thereof being received. The number of Pampers points required to earn a reward may differ for the type of reward.

6. Access to and use of the Pampers rewards shop

Subject to the rights of the Organiser to add, subtract or change the points structure or the rewards themselves, as set out in greater detail in paragraph 5 above, points may be redeemed for products or discount coupons for purchase of Pampers products subject to the conditions of the coupon in the App rewards shop.

Use of the rewards shop: The rewards shop may only be used for non-commercial, legitimate reward purchases. The site may not be used for any other purposes, specifically speculative, false or fraudulent reward purchases or other types of reward redemption. Rewards in the rewards shop are subject to availability at the time of Pampers points redemption. Pampers does not guarantee that rewards offered are actually available. Rewards may only be redeemed by Members who must guarantee that their registration details/data are not used unlawfully, i.e. registration information should not be disclosed. Pampers accepts no responsibility whatsoever for any consequences of any unlawful use of personal information.

Organiser reserves the right to refuse access to the site if there is cause to suspect improper, unlawful usage or usage in breach of this Agreement. Improper or unlawful use applies particularly if the functioning of the rewards shop is impaired or if usage results in the creation of a nuisance or other inconvenience.

7. Redeeming points for rewards

7.1. Rewards: Pampers points may be redeemed for Pampers or other Baby care related products and/or discount coupons for purchase of Pampers products. Each Member may redeem a maximum of 5 Pampers rewards per day, 10 rewards per week and 15 rewards per month.

7.2. Reward payment: Rewards may be obtained for the amount of Pampers points indicated for the reward in question in the rewards shop, provided that a sufficient amount of Pampers points is available at the time of redemption. Pampers points not yet entered or credited to balances are not available for redemption in the rewards shop. A corresponding amount of redeemed Pampers points is deducted from balances once a reward is obtained.

7.3. Cash conversion: The conversion of Pampers points into a cash amount, payment of such or comparable transactions is not permitted. This applies specifically in cases of a returned reward or where there is no access to the rewards shop (e.g. denial of access). Justified reward returns are reimbursed the amount of reward points originally used to obtain the reward. If a Points Balance is less than the requisite amount for obtaining the reward, the Organiser is entitled to deduct any shortfall of deducted points at a later date or re-credit any points deducted in excess of requirements retrospectively. There is no claim to compensation in the event of an excess of points.

7.4. Expiry of points: Points remain on a Member’s balance for 36 months from the date collected or until redeemed for a reward. For this reason, the Organiser must receive all requests for points redemption for rewards in accordance with the Conditions of Participation by this date at the latest.

Nevertheless, the Organiser reserves the right to delete Members’ Points Balances and points collected therein if no new points are obtained (codes scanned) for a contiguous period of twelve (12) months. Expired points cannot be extended, reimbursed as cash or exchanged in any other form.

7.5. Customer services/contact: For any questions about points redemption, the customer support chat bot can be contacted via “Contact” in the App profile page. Alternatively, customer services can be reached[GE1] here.

7.6. Coupons: Information about validity can be found on the relevant coupon detail page. Redeemed points cannot be re-credited to your balance. Conditions for redemption of coupons: instant discounts are available at retail outlets upon presentation of the App coupon. Online coupons are redeemed at the point of online purchase. Cash payouts are generally not permitted. Coupons may only be redeemed once per person and may not be combined with any other Pampers brand promotions. Duplication or printing of coupons is not permitted. The Organiser reserves the right to deactivate coupons at short notice in the case of suspicious usage. This applies particularly where multiple usage appears warranted. If a coupon fails to work, please contact customer services through the App.

The coupon is only valid for named products in the UK and may be redeemed at participating retail outlets. Not all included items are in stock at all times.

8. Delivery/dispatch

Rewards may only be sent to the address expressly nominated for a specific reward. Rewards may only be delivered to addresses in the UK. Orders outside of the UK will be rejected. The stated maximum delivery time of 3 weeks for physical rewards cannot be guaranteed. The Organiser accepts no responsibility for delayed deliveries caused by the provision of incorrect address details, absence of the recipient, force majeure or other reasons beyond the reasonable control of the Organiser.

Rewards are delivered/dispatched by a postal delivery company. The Organiser accepts no responsibility for deliveries by the postal delivery company.

9. Guarantee for defects

Should a redeemed reward contain defects, statutory guarantee rights and any manufacturer guarantee rights prevail. Disliking a reward does not constitute a defect that entitles guarantee claims. In the event of a defect in delivered rewards, please contact the Organiser’s customer services without delay (for contact details, see paragraph 7.5 above). Any rewards returned must be remitted with all accompanying materials and documents, along with a clear description of the defect. Rewards returned without this information and materials cannot be processed.

10. Changes, expiry or extension of the Conditions of Participation in the Loyalty Programme

(A) Changes in conditions: Participation in the Loyalty Programme is offered at the discretion of the Organiser, who reserves the right to change the conditions, point redemption value, rewards, reward value, Conditions of Participation, rules for obtaining, redeeming, retaining, applying or withdrawing points and rewards, as well as their respective duration or timing or other aspects of the Loyalty Programme at any time, at its sole discretion, in part or in full, without notification, even if such changes have an impact on the redemption value of points that have already been collected. The Organiser will inform Members in an appropriate manner about any changes to the Conditions of Participation that could have a negative impact on their rewards balance. Members are aware that they can find the current version of the Conditions of Participation on the website of the Loyalty Programme or the App. By continuing to use the Loyalty Programme following the publication of a change on the Loyalty Programme website or App, the Member consents to any changes in the Conditions of Participation. Members may object to changes in the Loyalty Programme or its Conditions of Participation by terminating their participation.

(B) Termination: The Loyalty Programme may be terminated at the Organiser’s sole discretion. In the event of early termination, the Organiser will provide clear and explicit notice thereof at least six (6) months before the termination comes into effect. During this period, Members may continue to collect and redeem points provided they agree that the Organiser is not required to provide six (6) months’ notice if such termination is caused by bankruptcy application, bankruptcy, assignment for the benefit of creditors or other cessation of activities. All points may only be redeemed prior to the termination coming into effect. Members may not rely on the continued availability of the Loyalty Programme or points earned therein.

(C) Extension: The Organiser may, at its sole discretion, extend the Loyalty Programme beyond a notified termination. In the event of an extension of the Loyalty Programme, the Organiser will provide clear and explicit notice to that effect no later than the date on which the extension comes into effect. Members who take part in the programme following an extension acknowledge the conditions that apply at the time of the extension of the Loyalty Programme as binding.

11. Limitation of liability

REGISTERATING AND PARTICIPATING IN THE LOYALTY PROGRAMME IS AT THE USER’S OWN RISK. UNLESS OTHERWISE PROVIDED FOR IN LAW, THE ORGANISER DOES NOT ACCEPT LIABILITY FOR BREACHES, LOSSES, CLAIMS, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES OR INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY TYPE (IN PARTICULAR, FOREGONE EARNINGS OR LOST SAVINGS), REGARDLESS OF WHETHER THESE ARISE FROM CONTRACTUAL, TORT, ABSOLUTE OR OTHER TYPE OF LIABILITY THAT ARISES FROM OR IN ASSOCIATION, WITH: (A) THE USE OF THE PROGRAMME, (B) FAILURE OR DELAY ON THE PART OF THE ORGANISER IN ASSOCIATION WITH THE PROGRAMME (IN PARTICULAR THE USE OR INABILITY TO USE PARTS OF THIS PROGRAMME) OR (C) THE EXERCISE OR NON-EXERCISE OF THE PROGRAMME ON THE PART OF THE ORGANISER, EVEN IF THE ORGANISER HAS BEEN MADE AWARE OF THE POSSIBILITY OF DAMAGES. THE EXCLUSION OF LIABILITY APPLIES TO ANY DAMAGES OR BREACH CAUSED BY ANY FAILURE, ERROR, OMISSION, DISRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATIONS FAILURE, THEFT OR DESTRUCTION OR UNAUTHORISED ACCESS TO OR UNAUTHORISED CHANGE/USE OF YOUR REGISTRATION INFORMATION REGARDLESS OF WHETHER THIS OCCURS THROUGH BREACH OF CONTRACT, IMPROPER ACTION, NEGLIGENCE OR ANY OTHER CAUSE OF ACTION. THIS PROVISION DOES NOT AFFECT LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.

12. Disclaimer of warranty

TO THE EXTENT PERMITTED BY LAW, THE ORGANISER MAKES NO WARRANTY OF ANY KIND REGARDING THE PROGRAMME, WHICH IS MADE AVAILABLE ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE ORGANISER REJECTS ANY GUARANTEE OR WARRANTY THAT THE PROGRAMME IS FREE OF DEFECTS. FURTHERMORE, THE ORGANISER REJECTS ANY WARRANTY CONCERNING THE CORRECTNESS, COMPLETENESS OR CURRENCY OF CONTENT OR INFORMATION CONCERNING THE PROGRAMME THAT IS DISSEMINATED. UNLESS OTHERWISE PROVIDED FOR IN LAW, THE ORGANISER EXPRESSLY REJECTS ANY WARRANTY OR CONDITION, IN PARTICULAR IMPLICIT WARRANTIES AND CONDITIONS ON MERCHANTABILITY, SUITABILITY FOR A GIVEN PURPOSE, OWNERSHIP AND NON-BREACH OF RIGHTS OF THIRD PARTIES AND ANY SUCH WARRANTIES AND CONDITIONS THAT ARISE FROM LEGISLATION OR OTHER LEGAL PROVISIONS.

13. Events for which The Organiser is not responsible

Failure on the part of the Organiser to comply with any of these Conditions of Participation in the event of force majeure, war, fire, terrorism, earthquake, acts of federal, state, regional or local government authorities or any other cause beyond the Organiser’s control, does not constitute a breach of the Conditions of Participation. Should such an event persist for more than sixty (60) days, the Organiser shall be entitled to terminate the Loyalty Programme without delay, with appropriate notification and without further liability to any Member.

14. Applicable law and competent jurisdiction

The Conditions of Participation and any disputes that may arise therefrom or in association therewith are subject to the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

15. Waiver clause

The non-exercise or non-enforcement of any right or provision of these Conditions of Participation does not constitute a waiver of that right or provision, unless such waiver is expressly declared in writing by the Organiser.

16. Headings

The headings in these Conditions of Participation are intended to provide an overview. They do not affect or limit these Conditions of Participation.

17. Entire agreement

These Conditions of Participation and the documents contained herein or incorporated by reference constitute the entire agreement between the Organiser and the Members in relation to the Loyalty Programme and supersede any related prior understandings or agreements (oral or written). Should a court of law find any provision of these Conditions of Participation (in whole or in part) to be ineffective, unenforceable or invalid, the validity of the remaining Conditions of Participation shall remain unaffected. If an ineffective, unenforceable or invalid provision is found to be effective, enforceable or valid by removing a part thereof, the provision shall apply with the modifications necessary for meeting the economic objectives of the parties.

18. Organiser

PROCTER & GAMBLE UK, The Heights, Brooklands, Weybridge, Surrey, KT13 0XP.

© 2023 Procter & Gamble UK ALL RIGHTS RESERVED.

19. 600 Points Bonus Promotional Codes Offer

* Promotion open to UK residents over the age of 18 only. Participation requires the Pampers Club App to be downloaded on a smartphone with internet access. Only one promotional code for 600 bonus points may be redeemed per account. Promotional codes cannot be used in conjunction with any other bonus points code. Offer ends 31/08/23.

20. DOWNLOAD6OFF - Premium Protection £6 off Pampers Club app coupon T&Cs

*Promotion open to UK residents over the age of 18 only. Requires registration to the Pampers Club App. £6 welcome coupon redeemable only once per account and in selected retailers. Only 1 coupon per household. Valid only within 30 days of registration in the Pampers Club App using the promo code DOWNLOAD6OFF. Subject to availability.

The coupon will be redeemable only towards Pampers Premium Protection New Baby nappies (Sizes 1-3) and Pampers Premium Protection nappies (Sizes 4-67) and all pack types.

The coupon can be redeemed in two ways:

1. By a digital coupon, supplied through the Pampers Club App, which will be redeemable only at Amazon, Ocado, Tesco or Coop.

2. By a paper coupon, which will be posted at the user’s address, and it will be redeemable only at ASDA, Morrisons’ and Sainsbury’s.

21. NEWPANTS6OFF - Nappy Pants £6 off Pampers Club app coupon T&Cs

*Promotion open to UK residents over the age of 18 only. Requires registration to the Pampers Club App. £6 coupon redeemable only once per account and in selected retailers. Only 1 coupon per household. Valid only for accounts that never scanned any Pampers nappy pants in the Pampers Club App and using the promo code NEWPANTS6OFF. Subject to availability.

The coupon will be redeemable only towards Pampers Baby-Dry nappy pants (Sizes 4-8) and Pampers Premium Protection nappy pants (Sizes 4-6) and all pack types.

The coupon can be redeemed in two ways:

1. By a digital coupon, supplied through the Pampers Club App, which will be redeemable only at Amazon, Ocado, Tesco or Coop.

2. By a paper coupon, which will be posted at the user’s address, and it will be redeemable only at ASDA, Morrisons’ and Sainsbury’s.

22. PAMPERS CLUB APP COMPETITION - FREE PRIZE DRAW

How to Enter: Consumers need to like and tag another Instagram user in the comments of the Pampers Club App Competition social post on the @pampersuk Instagram account. Consumers will receive an extra entry for every additional Instagram user they tag in the comments. Competition will be open for entries between 00.00am on 15/03/24 and 11:59pm on 19/03/24. Entrants will be entered into a free prize draw for the chance to win £600 of Pampers nappy or nappy pants coupons. There will be 1 winner of this promotion.

Terms and conditions

  1. This Free Prize Draw is open to all residents in the UK and ROI aged 18 years and over, excluding employees of Procter & Gamble UK and its affiliates or agents, the families of such employees and any other person connected with this promotion.

  2. No purchase necessary.

  3. No bulk or third-party entries accepted.

  4. Consumers need to like and tag another Instagram user in the comments of the Pampers Club App Competition social post on the @pampersuk Instagram account. Consumers will receive an extra entry for every additional Instagram user they tag in the comments. Competition will be open for entries between 00.00am on 15/03/24 and 11:59pm on 19/03/24. Entrants will be entered into a free prize draw for the chance to win £600 of Pampers nappy or nappy pants coupons. Entrants must have a Pampers Club App account to be eligible to win. There will be 1 winner of this promotion.

  5. The Promoter will not be liable for applications not received, incomplete or delayed.

  6. The prize is as stated and cannot be transferred, sold or exchanged. There is no cash alternative.

  7. The winner will be announced via an Instagram Story shared by @pampersuk. The announcement will tag the winner’s Instagram account and include a request for the winner to send a direct message to the @pampersuk Instagram account to claim their prize. To claim their prize the winner will need to provide their Pampers Club App ID so they can be assigned points which can be exchanged for £600 of Pampers product coupons available within the app. In the event the claim for a prize is not received by the Promoter within 7 days of notification, or the winner does not have a Pampers Club account, the Promoter reserves the right to select an alternative winner. Please allow 28 days for delivery after prize claim being received.

  8. A list of the major prize winner(s) will be available after this date at https://www.pampers.co.uk/club-app/terms-and-conditions

  9. The Promoter reserves the right to substitute the prize of equal or greater value in the event of unavailability due to circumstances beyond the Promoter’s control.

  10. By entering this Free Prize Draw, entrants agree to be bound by the rules and by any other requirements set out in the promotional material.

  11. Your personal details will only be used for the purposes of administering this promotion and for no other purposes. For more information on our privacy policy, please visit: http://www.pg.com/privacy/english/privacy_notice.shtml#why

  12. By entering the Free Prize Draw, the winner consents to any publicity generated as a result of the draw and use on social media, websites, magazines or mobile services at any time without further consent or payment.

  13. The Promoter reserves the right to disqualify from the promotion any entrant suspected of fraud or cheating, including without limitation, through [the manipulation of codes or otherwise fraudulently falsifying data or acting fraudulently or dishonestly in the opinion of the Promoter. The Promoter will not be liable for system failures, network errors, site being down, hacks on the system or personal computer issues. PROMOTER: Procter & Gamble UK, Weybridge, Surrey, KT13 0XP

ANNEX

TERMS OF USE OF THE PAMPERS CLUB APP

PLEASE READ THIS DOCUMENT CAREFULLY. IT CONTAINS VERY IMPORTANT INFORMATION ON YOUR RIGHTS AND OBLIGATIONS AS WELL AS RESTRICTIONS AND EXCLUSIONS THAT MAY APPLY IF YOU REGISTER FOR AND/OR USE THE PAMPERS CLUB MOBILE APPLICATION.

The following Terms of Use govern the use of the Pampers Club mobile app (hereinafter referred to as the “App”), which is made available by Procter & Gamble UK (the “Organiser,” “we,” “our,” or “us”) for all users of the App. This includes, without limitation, any person or representative of any entity, whether such agent is a person or a digital machine, that searches, indexes, scrapes, copies, stores or transmits digital content (“you” or “your”).

These Terms of Use, together with any statement, update, rule, posting, notification or other condition listed on or communicated through the App (the “Agreement”) constitute a legal, binding agreement between you and the Organiser. By downloading, using or registering for any element of the App, you agree to adhere to all Terms of Use as agreed. If you cannot agree to these Terms of Use, please do not download, register for, participate in or use the App.

DATA PROTECTION:

Trust is the cornerstone of our mission statement and is essential for the success of our business. It is important to the Organiser that it retains your trust by protecting any personal data collected from you, our consumer.

The App collects information entered after downloading and registering. Some of this information may be collected automatically. This information includes, but is not limited to: the type of mobile device used, your unique advertising ID provided by the device, mobile device IP address, mobile operating system and information about how the app is used.

Personal data is stored and processed in the database of Procter & Gamble UK, The Heights, Brooklands, Weybridge, Surrey, KT13 0XP.

Moreover, the Organiser uses personal data for promotional purposes regarding the “Pampers Club” Loyalty Programme, as set out in the Conditions of Participation in the “Pampers Club” Loyalty Programme. You have a right to access, rectification and objection in relation to data that concerns you.

For more information on our data processing and your affected rights, please refer to the P&G Privacy Policy. The P&G agreement on data protection is herewith integrated into this Agreement as a fixed component.

Use of a mobile device may require payment of a monthly fee to a network operator. An active mobile plan with a participating carrier or other access to a cellular network is required to access the App. You must have all accessories and all software required to connect to the App. This may include a handheld mobile device or other functional mobile device that is suitable for use of the App. You are responsible for any data transfer costs incurred and for other third-party costs that may be incurred in connection with accessing, downloading and using the App (e.g. costs charged by your provider).

ENTITLEMENT: Participation is entirely voluntary. You agree and state that all information given is true and correct. You agree to keep this information up to date. You also assure that you are of legal age and capable of entering into contracts. In using the App applicable local, state, federal or international law or regulation shall not be violated. The App is only available to individuals permanently resident in the United Kingdom.

The App can be downloaded to iOS and Android mobile devices from their app stores. Compatible devices include: iPhone 12, iPhone 11, Samsung Galaxy S21 and Google Pixel 5. P&G is not liable for any delay in requests or download, as App delivery is dependent on your network operator.

The Organiser does not guarantee that the functions will operate without interruption or error at all times, that errors will be corrected or that the App is free of viruses and harmful components. The Organiser makes no representation or warranty concerning the use or the outcome of use of the App in terms of correctness, accuracy, reliability or any other factor. From time to time, the App may be disrupted for a variety of reasons, for example, if there is no network available or outages and recurring maintenance work as required on behalf of P&G or your network operator.

You agree to download the App to your mobile device by your own responsibility and own risk. You are solely responsible for any damage to your mobile device or loss of data that may result from downloading or use.

ANALYSIS: The App collects and transmits aggregated, anonymous user data to P&G Service and to Google servers.

This App uses Google Analytics, a service provided by Google, Inc. (“Google”), to provide app developers with accurate, real-time user information. Google Analytics allows us to observe user behaviour on our App. This enables us to even better tailor the App to your needs in the future.

To enable us to do this, Google Analytics stores App usage data on your device, which is transmitted to a Google server in the United States and stored there.

The App truncates device IP addresses within the UK and member states of the European Union and other treaty states of the European Economic Area. Our intention is to prevent collected data being directly linked to you. Only in exceptional cases will full IP addresses be sent to a Google server in the United States and truncated there. IP addresses transmitted by your App for Google Analytics purposes will not be merged with other Google data.

Google will use this information on behalf of the App operator to evaluate your use of the App, compile reports on App activities and provide the App operator with other services related to use of the App and internet use.

Data storage may be disabled by activating the corresponding setting in this App, however, this may prevent the usage of all the App functions to their full extent.

Use of the App is subject to the above mentioned Google Terms of Use and the Google Privacy Policy.

The App uses Adjust to provide a real-time usage overview for the benefit of mobile app developers. The App collects and transmits collated and anonymous user information and a unique, anonymous identification to P&G Service and Adjust servers. Use of the App is subject to the GTCs of Adjust and its Privacy Policy. The GTCs and Privacy Policy of Adjust are to be regarded as a fixed component of these Terms of Use.

RULES OF USE OF THE APP:

1. You may only view and, unless otherwise noted, electronically copy, download or print portions of the App materials for your own non-commercial use. No further use of the material of this App is permitted without the express written permission of the Organiser and/or the owner of the rights of the licensed content. The App is only intended for personal use. You are responsible for all App usage, whether by yourself or anyone else given access to or allowed use the App.

2. You may not transmit any content offering money or services through the App.

3. You may not use the App to transmit any content that contains viruses, Trojan horses, worms, bots, malware, spyware or any other computer code that may damage, impair or fraudulently query or expropriate any system, data or information.

4. You may not provide or transmit through the App any graphical element, text, photograph, image, video, audio sequence or other material that constitutes junk mail, spam, advertising, adware, chain letters, pyramid schemes and/or commercial offerings. Individual content items must not be sent repeatedly.

5. You agree to refrain from obscene, offensive or abusive language and not to provide or transmit through the App any graphical element, text, photograph, image, video, audio sequence or other material that is defamatory, abusive, intimidating, harassing, racist, hateful or violent in nature. You agree to refrain from ethnic, religious or homophobic abuse and/or personal attacks through the App.

6. You agree to refrain from sexually explicit language and not to provide or transmit through the App any graphical element, text, photograph, image, video, audio sequence or other material that is sexually explicit in nature. You will refrain from “cybersex” (i.e. any virtual or simulated sexual activity) and refrain from inviting any other person to participate in cybersex on or through the App.

7. You will not provide or transmit through the App any graphical element, text, photograph, image, video, audio sequence or other encrypted material that constitutes, mentions or encourages criminal activity or that would give rise to liability or which in any way breaches local, regional, national, federal or international laws or provisions (e.g. relating to the consumption of drugs or alcohol by minors). You agree to use the App solely for lawful purposes and are aware that any breach will result in criminal and civil penalties. You are not permitted to provide or transmit any graphical element, text, photo, image, video, audio sequence or other materials via the App containing instructions for the construction of weapons and/or explosives.

8. You are responsible for ensuring that the graphical elements, text, photos, images, videos, audio sequences or other materials you transmit via the App do not in any way infringe the copyrights, trademarks, trade secrets or the rights of privacy or property of any third party and that they are made available and transferred with the permission of the owner(s) of those rights.

9. The App may include graphical elements, text, photos, images, video, audio and other material clearly identified for your own use (the “Components”). The Components are protected by state, national or international copyright, trademark and other intellectual property laws. However, we (and our licensors) only grant you the limited, non-exclusive right and license to use these Components as described in the App and as set out in this Agreement, on the condition that you ensure that you keep all copyright and other proprietary rights notices intact.

10. The App contains other graphical elements, text, photos, images, videos and audio material, software, codes and other material provided by the Organiser or its licensors and which is not explicitly intended for your use or labelled as such. This includes, without limitation, the arrangement, design, composition and “look and feel” of the App and the advertising therein (“App Content”). App Content is protected by state, national and international copyright, trademark and other intellectual property laws and is the property of the Organiser or its licensors. The copying, reproduction, publication, display, rearrangement, redistribution, modification, revision, change, cropping, resizing, reverse engineering, moving, removal, deletion or any other direct or indirect use of or change to this App Content that you undertake, including but not limited to removing or changing advertisements, is strictly prohibited. The Organiser grants you a limited, non-exclusive, non-transferable, revocable right to download the App Content to a designated and suitable mobile device and use it solely for your own non-commercial purposes. You do not have permission to reproduce, modify, present, transmit, distribute, sell or create or otherwise use any derivative works or otherwise make available the content of the Programme, except as set out in this Agreement.

11. You may not in any way, publish, retransmit, distribute, present, cache, edit or otherwise use any material obtained from the App for any commercial or other unauthorized purpose. This includes, without limitation, the Components or App Content, except as permitted by copyright or other laws or as expressly permitted in writing within this Agreement by the Organiser or the App.

12. You agree to not disrupt, overload, attack, modify, reverse engineer or in any way interfere with the App and any associated software, hardware and/or servers; you further agree not to impede or interfere with anyone else’s use of the App.

13. You may not seek to gain any form of unauthorised access to P&G Service servers, this includes, without limitation, using administrator passwords or impersonating an administrator while using the App or otherwise.

CHANGES TO THE APP: The Agreement may be modified from time to time. The date of the last current change is communicated on and through the App. Please check this at regular intervals. If you do not accept updated versions of the App when they are made available, you will not receive the latest material, applications and/or content, in which case the Organiser disclaims any and all responsibility and liability. Your continued access to the App automatically constitutes your acceptance of any changes and revisions to the Agreement.

BREACHES OF THE TERMS OF USE: In addition to any legal remedy which the Organiser may make use of in the event of breaches of the Terms of Use in this Agreement, any breach of adherence to the Terms of Use as set out here or communicated through the App on your part may result in interruption or termination of your access to the App without prior notification.

ADDITIONAL TERMS AND CONDITIONS: Your use of the App is also subject to the Organiser's Terms & Conditions The Organiser’s Terms and Conditions are here with integrated into this Agreement as a fixed component.

INDEMNITY AND COMPENSATION: You agree to indemnify and compensate the Organiser and its employees, agents and representatives from and against any third party claims arising out of or in connection with your use of the App. This includes any liability or costs arising from claims, loss, damage (direct and consequential), lawsuits, judgments, court costs and legal fees of any kind.

RELATIONSHIP OF THE PARTIES: The submissions you provide should not be considered as representative of the opinion of the Organiser or any of its subsidiaries or affiliates. In addition, there is no confidential or other form of relationship, fiduciary or otherwise, between you and the Organiser.

CHANGE TO THE TERMS OF USE: The Organiser may, at its sole discretion and without prior notification, change the Terms of Use set out in this Agreement with immediate effect. As such, we recommend that you regularly check this page for updates and additional agreements.

APPLICABLE LAW AND JURISDICTION: These Terms of Use and legal disputes or claims arising therefrom or in connection therewith or from the subject matter of the Agreement or the formation of the conditions (including non-contractual disputes or claims), are subject to the law of England and Wales, to the exclusion of private international law and are to be interpreted in accordance with this law.

The courts of England and Wales are responsible for claims arising from or associated with use of the “Pampers Club App”. However, we reserve the right to bring claims against you for violating these Terms of Use in your jurisdiction of residence or in any other relevant country.

You access the App at your own initiative. The App user is responsible for ensuring that their use thereof is in accordance with local laws, if and to the extent that local laws apply.

WEBSITES OF THIRD PARTIES: THIS APP MAY CONTAIN LINKS TO OTHER SITES AND SERVICES THAT ARE NEITHER OWNED NOR OPERATED BY THE ORGANISER, EVEN IF SOME OF THESE SITES MAY HAVE A CONNECTION TO THE APP (“THIRD PARTY WEBSITES”). SUCH LINKS ARE INCLUDED SOLELY TO FACILITATE USER FRIENDLY OPERATION. THE APP MAKES NO WARRANTY OF ANY KIND REGARDING THIRD PARTY WEBSITES THAT YOU MAY ACCESS BY USING THE APP, AS THE APP HAS NO CONTROL OVER THE CONTENT OF SUCH THIRD PARTY WEBSITES. MOREOVER, LINKS TO THIRD PARTY WEBSITES DO NOT IMPLY OR CONSTITUTE ANY SPONSORSHIP, RECOMMENDATION, APPROVAL OR RESPONSIBILITY FOR THE CONTENT OF SUCH THIRD PARTY WEBSITES. NO RIGHT IS GRANTED OR IMPLIED TO USE OR COPY THE INFORMATION IN THIS APP OR THIRD PARTY WEBSITE.

NO GUARANTEE: THIS APP IS MADE AVAILABLE ON AN “AS IS” BASIS WITH NO GUARANTEE WHATSOEVER AND THE SERVICE IS USED AT YOUR OWN RISK. P&G EXPRESSLY EXCLUDES ANY GUARANTEE, IMPLICIT OR EXPLICIT, RELATED TO THE APP OR ITS CONTENT, INCLUDING BUT NOT LIMITED TO THE STATUTORY GUARANTEE REGARDING MARKETABILITY OR SUITABILITY FOR A GIVEN PURPOSE OR DETERMINATION OF NON-INFRINGEMENT.

IF YOU DO NOT AGREE TO THE ABOVE TERMS OF USE, DO NOT DOWNLOAD OR USE THE APP.

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