Frequently asked questions

Check out the answers to the questions we’re asked most frequently about Pampers Squad.

General

What is the Pampers Squad?

As a Pampers Squaddie you will have the opportunity to try Pampers products for free and share your experiences with friends, family and those who follow you on social media. You can also give feedback directly to the Pampers brand and share beautiful moments from your life as a parent with other Pampers Squad members.

How does it work?

In order to take part you will first need to register as a member of the Pampers Squad. Once you've done this you will have the opportunity to apply for new projects and test Pampers projects free of charge. You can update your profile information in your personal Squad area at any time and perform Squad missions on a regular basis (e. g. complete short surveys or complete small tasks on the side). In Pampers Moments, you will have the chance to share beautiful situations from your family life with other Squaddies.

How do I join the Pampers Squad?

Simple, you register as a Pampers Squaddie.

Is it free?

Yes! Both membership the Pampers Squad and participation in ambassador projects are free of charge.

Can I log in with my pampers.co.uk login?

Unfortunately not. At the moment, it's not possible to transfer your details from one platform to the other. However, we recommend using the same login and email address so that your profiles may be merged at a later date.

Is there a membership card?

No, there is no membership card for the Pampers Squad. Your membership is documented with your profile in your personal member area.

Projects

Which Pampers Squad projects can I take part in?

All of them! You can be involved in every project even if you don't try out a product yourself. You are encouraged to participate in discussions on the blog and follow the experiences of your fellow Squaddies.

Missions

How do I apply to take part in a Squad Mission?

Every time we have a new Mission available, you'll find specific instructions on how you can participate in your personal member area. You will be notified via email but can also find an overview of current missions on the homepage of the Pampers Squad.

Pampers Moments

How do I submit a Pampers Moment?

It's quick and easy: simply head to the Pampers Moment Page where you can submit your Pampers Moment.

When will my submitted Pampers Moments be published?

Every submitted Pampers moment is reviewed and edited by our team. As soon as the article is published on the Pampers Moments page, you will be notified by e-mail. The basic requirement for publication is that you have previously shared your post on Facebook, Instagram or YouTube, that it is publically visible there and that you provide us with the complete link to your post.

How is the Pampers moment of the month selected?

The Pampers moment of the month is chosen by a panel at Pampers. To this end, the Pampers Squad team will prepare a pre-selection, which takes into account the voting results of the Pampers Squad on the Pampers Moments page. The panel will make its decision on the basis of this selection. In the event of a tie, the decision is made by lot.

Can I also submit a photo or video by e-mail?

No. Pampers moments can only be submitted if you have previously posted on Facebook, Instagram or YouTube. Note that these must be publically visible.

Pampers nappies

Are all of the materials used in Pampers safe?

All of the materials used in Pampers' nappies and wipes have been thoroughly tested and found to be safe. Our nappies are worn by millions of babies worldwide every day.

Do Pampers cause nappy rash?

Pampers do not use any materials that cause nappy rash. Studies show that modern, superabsorbent disposable nappies actually do your baby good, because they improve skin health.

What causes skin irritation?

Unfortunately, nappy rashes are fairly common and can be attributed to a number of things, for instance, the introduction of new foods or the administration of medication. More than half of babies between 4 months and 15 months develop nappy rash at some point and almost all babies suffer from diaper rashes before they become clean. Nappy rash can be counteracted by changing dirty nappies immediately and keeping baby's skin dry and well cared for.

Why is my baby's nappy leaking?

Since no two babies are the same, nappies fit differently for each baby. At Pampers, we measure thousands of babies' legs, buttocks and hips to ensure a good fit that prevents leakage. Sometimes something spills out because the cuffs are a little turned over on the leg or hip. If you run your finger over the waistband on the hip or leg, you may get a more secure fit.

Nappies can sometimes leak if there is not enough absorbent material for your baby's urine level. If your baby's weight is at the upper end of the weight scale for the nappy you are currently using, you can switch to the next size up - larger nappies are equipped with more absorbent material.

Are the colourful pictures on Pampers safe for my baby's skin?

Yes. All our dyes have been carefully tested for safety and classified as safe for babies and children. They do not cause allergies and are kind to the skin. They are also used in other consumer products such as contact lenses and food packaging.

If a Pampers nappy is changed, do you test it first for safety?

For each change to Pampers, we only use materials that are already safely used in our existing nappies or are carefully tested and classified as harmless. We conduct extensive testing where parents use our products in real-life situations and maintain the highest industry standards for safety, performance and quality.

Do Pampers products contain chemicals that can cause chemical burns?

No. Pampers diapers, wet wipes and nappies are made of materials that have been thoroughly tested and found to be safe. The materials we use are also used extensively in other nappy and wet wipe brands and are safely worn by millions of babies around the world.

Pampers Baby Wipes

Are Pampers Baby Wipes soft enough for sensitive baby skin?

Yes. Pampers Baby Wipes have been clinically tested to ensure they do not cause allergies or skin irritation. They have been clinically proven to be gentle even on sensitive skin.

Can I use Pampers Baby Wipes on my baby's face and hands?

Yes. Despite Pampers Baby Wipes being designed specifically for use in nappy changes, they are gentle enough to be used for other parts of the body - even the face.